Frequently Asked Questions
- What makes Q4 Labels better?
Great question. Unlike other label companies that manufacture their labels with cheap “flavor of the week” materials or factory seconds, Q4 Labels only utilizes premium grade/weight materials from industry leading manufacturers that are coated domestically. This is the only way to truly guarantee consistent performance run, after run, after run…
- Can I test the labels before I buy?
Absolutely…in fact we encourage it. All of our stock formats are available for testing free of charge. We want you to see and feel the differences that make our product better! Oh, I forgot to mention, we’ll even pay the shipping. ☺
- Can your materials be used across different printer types (direct thermal, thermal transfer, inkjet)?
Unfortunately, no. Each printer type utilizes different processes to create the imprint. Here’s what makes them tick. A thermal printer can usually be set up to print either direct thermal or thermal transfer label materials. A thermal printer set up to print a thermal transfer label utilizes a wax, wax/resin, or resin ribbon between the printhead and label to “transfer” the imprint onto the top coated label. A direct thermal label may utilize the same printer, but doesn’t require the ribbon as the material itself is coated to react to the printhead heat. An inkjet printer actually sprays very small droplets of ink onto a specialized label surface which is designed to receive this specific type of ink.
- Is there a minimum order?
All of our stock products are packaged in box quantities. Therefore, 1 box is the minimum that may be ordered.
- Do you sell custom printed labels?
For sure…and it’s some of the highest quality work you’ll find! Please email or call with your specific needs.
- Can I set my account up to be invoiced?
Absolutely. All that’s necessary is for you to fill out a credit application. Once approved, you’re ready to go. Terms are Net 30.
- Do I have to pay sales tax on my order?
Maybe. Sales tax would normally be charged to your order UNLESS tax exempt documentation is provided.
- What’s your return policy?
Our stock labels are backed by a no-nonsense guarantee. If you’re unhappy with your order for any reason, you can return any full boxes for credit. Long story short, we want you to be happy with your purchase.
Looking for different colors or different type of labels?
Call 888-858-7898 or email us.
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